Privacy Policy

Trusty Training Solutions (TTS)

Last Updated: 15 February 2025

1. Introduction

Trusty Training Solutions (TTS, we, us, or our) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, register for classes, use our services, or interact with us in any way.

By using our website (www.trustytraining.solutions), enrolling in a course, or engaging with TTS, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information necessary to provide you with our services. The types of information we collect include but are not limited to:

2.1 Information You Provide Directly

  • Personal Identification Information: Name, date of birth, gender, address, phone number, and email address.

  • Billing Information: Payment details, including credit/debit card information, for processing transactions.

  • Firearms Training-Related Information: Any details required for class registration, firearms permits, or legal compliance, such as state-issued identification and background check confirmations.

  • Emergency Contact Information: Name and phone number of a designated emergency contact.

2.2 Information Collected Automatically

  • Website Usage Data: IP address, browser type, device information, and browsing behavior on our website.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and improve our services.

2.3 Information from Third Parties

We may collect information from third-party sources, such as background check providers or firearm licensing authorities, to verify your eligibility for certain courses.

3. How We Use Your Information

We use the information we collect to:

  • Process and manage class registrations, payments, and transactions.

  • Verify Participant eligibility for firearms training.

  • Provide customer support and respond to inquiries.

  • Improve our website, services, and customer experience.

  • Send important class updates, promotional materials, or safety notices (with opt-out options).

  • Comply with legal and regulatory requirements.

  • Protect the security and integrity of our business, customers, and partners.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:

  • With Authorized Third-Party Service Providers: Payment processors, email communication platforms, and customer management systems that assist in delivering our services.

  • With Law Enforcement or Regulatory Authorities: If required by law, court order, or in response to a lawful request related to legal compliance, safety, or security concerns.

  • With Partnered Firearms Ranges & Training Facilities: When necessary to confirm class registrations, verify training participation, or ensure compliance with safety protocols.

  • In Business Transfers: If TTS undergoes a merger, acquisition, or asset sale, customer information may be transferred as part of the business transition.

5. How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including encryption, access controls, and secure data storage. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions to protect your personal data.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access & Correction: You may request a copy of your personal data and request corrections if necessary.

  • Opt-Out of Marketing Communications: You can unsubscribe from promotional emails by using the “unsubscribe” link or contacting us.

  • Data Deletion: You may request that we delete your personal data, subject to legal and operational retention requirements.

  • Restrict Processing: You may request limitations on how we use your data in certain cases.

To exercise these rights, please contact us at info@trainwithtrusty.com.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, including training records, legal compliance, and customer service. When no longer needed, we securely delete or anonymize the data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Trusty Training Solutions

P.O. Box 962, Randallstown, MD 21133

Phone: 443-969-5082

Email: info@trainwithtrusty.com

Website: www.trustytraining.solutions

This Privacy Policy is effective as of the date indicated above.