Deposits, Refunds & Cancellation Policy

At Trusty Training Solutions, we are committed to providing high-quality firearms training while ensuring fairness for all students. Our classes often have a waitlist, and last-minute cancellations or no-shows take away opportunities from others who are eager to train. To maintain efficiency and accountability, the following Deposit & No-Show Policy applies to all class registrations:

1. Non-Refundable Deposit

• All class deposits are non-refundable and required to secure your spot.

• Deposits cover administrative and preparation costs and cannot be transferred to another person.

2. Rescheduling Policy

• Rescheduling at Least 48 Hours in Advance → No additional charge.

• Rescheduling Within 48 Hours of Class → $30 rescheduling fee required before a new class date is confirmed.

3. No-Show & Late Cancellation Policy

• No-Shows Without Notice → A no-show fee equal to 25% of your booking will be charged to your original payment method in addition to the original deposit.

• This policy is in place because our classes frequently reach capacity, and last-minute no-shows prevent waitlisted students from attending.

4. Class Minimums & Postponements

• 16-Hour Wear & Carry Classes and MPCTC Security Guard Classes require a minimum of 7 participants to adequately dispense all information using the TPI Model.

• NRA Instructor Classes require a minimum of 4 participants to remain in compliance with NRA policies.

• If a class is postponed due to low attendance, scheduled participants will have the option to:

Receive a full refund for their deposit or be rescheduled for the next available class date and receive a $10 Customer Satisfaction Rebate

By completing your registration and submitting payment (deposit or in full), you acknowledge and agree to this policy. You furthermore agree for your initial payment method to be charged for any applicable fees.

For questions or to reschedule, please contact us at:

• Email: info@trainwithtrusty.com

• Phone: 443-969-5082